Shipping policy

Studio pickup: 

Orders are available for pickup from our studio, Sunday – Thursday. Please email or call in advance to arrange a time.

natasha@nama-collection.com

0522432722 / +447720663662 (whatsapp)

Shipping

Flat rate 30 NIS shipping fee on all orders.

Free Shipping for orders over 500 NIS.

All orders are shipped via a local courier company. Please allow 3 working days from your purchase date for your order to the processed and shipped out. 

Your order will be delivered within 5 working days from the day it leaves our studio. You will be contacted by the courier company to arrange delivery.

International Shipping

International orders are shipped via the Israeli Postal Service. Please allow 3 working days from your purchase date for your order to be processed and shipped out. 

Once shipped out your order will be delivered within 5-10 working days depending on the delivery option chosen. You will receive a tracking number via email to track your order.

For international shipping costs and further details see below.

Delivery Options:

  1. Standard Delivery
    Delivery within 5-10 working days. Tracking number provided. Collection from post office/collection point
    60 NIS (Approx. 17 USD)

  2. Express Delivery 
    Door to door delivery. Delivery within 3-5 working days.
    130 NIS (Approx. 37 USD)

Due to COVID-19 there may be slight delays with the delivery of your order. This is unfortunately out of our control. We apologise in advance for any inconvenience caused.

Please Note: 

International orders may be subject to customs duties and taxes outside of the overall shipping cost. NAMA is not held responsible for any customs duties, foreign taxes or other fees which may be enforced. These fees will be paid in full by the recipient.

Unfortunately, we have no control over these charges and cannot predict what they may be. As a result we will be unable to advise or provide any assistance with this. We advise contacting your local customs office for more information.